Octoworks Ltd (“Octoworks”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we handle your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
Octoworks Ltd is the data controller for information collected through octoworks.co.
Information We Collect
We may collect and process the following types of personal data:
- Information you provide via contact forms, email, or other direct communication (name, email, phone, company details, and message content).
- Technical data collected automatically when you use the website (IP address, browser type, operating system, pages visited, and cookies).
Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Consent – where you have given clear consent (e.g. subscribing to updates).
- Contract – where processing is necessary to respond to enquiries or provide requested services.
- Legal obligation – where we must comply with applicable law.
- Legitimate interests – for the operation and improvement of our website and services, provided your rights are not overridden.
How We Use Your Information
We use your data to:
- Respond to enquiries and provide services.
- Maintain and improve our website.
- Meet legal and regulatory requirements.
- Manage our business operations securely and efficiently.
Cookies
We use cookies and similar technologies for basic site functionality and analytics. You can manage or disable cookies in your browser settings.
Sharing of Information
We only share your personal data with:
- Service providers who support website hosting, IT, and communications.
- Regulators, law enforcement, or authorities if required by law.
We do not sell your personal data.
Data Retention
We retain personal data only as long as necessary for the purposes outlined above, and in line with legal and regulatory requirements.
Data Security
We apply appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
Your Rights
Under UK GDPR you have the following rights:
- Right of access to your personal data.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”).
- Right to restrict processing.
- Right to data portability.
- Right to object to certain types of processing.
- Right to withdraw consent at any time.
To exercise these rights, please contact us at the details provided above. You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we process your data: www.ico.org.uk.